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Travel Information: COVID-19 (Coronavirus) Update

Update: 11/5/2021

Since we opened in 1976, our main priority has been the health and safety of our staff and guests. The CDC has advised Beaufort County that masks be worn while indoors. In accordance with CDC guidelines and our own focus on safety, we ask that our guests wear a mask while on campus. Exceptions to this requirement include: any person who is unable to safely wear a Face Covering due to age, an underlying health condition, or who is unable to remove the Face Covering without the assistance of others; any person who is in the middle of an exercise or workout routine; any person eating or consuming food and beverages; and persons receiving medical care or treatment.

Unlike the larger health resorts, which have difficulties limiting the number of guests at any given time, Hilton Head Health is a smaller resort with a lower total capacity. This subsequently reduces the risk of exposure to Covid-19 while also allowing us to provide individualized attention to every guest. We also offer a wide variety of courses, seminars, and programs, which means each class size is diminished and personalized. To view a sample schedule and our safety protocols, click here

We will also take every possible precaution to ensure the well-being of our guests, including placing hand sanitizer stations throughout the campus and requesting regular temperature checks. While many of our guests and staff self-report that they are fully vaccinated, we do not have a requirement to provide proof of vaccination.

We are committed to adhering to the recommended guidelines from the World Health Organization (WHO) and the Centers for Disease Control (CDC) and other government authorities.

Deposit & Payment Policy
$1000 deposit per person for each week reserved is due at the time of booking. A $500 deposit per person is due at the time of booking for H3 Healthy Getaway. The balance remaining is due at check-in. All fees are payable by cash, check, or credit card. All guests must present a major credit card for incidentals upon arrival which will be charged prior to departure.

Cancellation Policy:
Reservations can be changed or canceled at no charge up to 21 days before your scheduled arrival – deposit is fully refundable. For requests made within 8-20 days of arrival, the deposit, less a processing fee of $500 per week plus any Room Request fees, will be placed on file for use within 12 months. The deposit is forfeited for changes or cancellations made within 7 days of arrival. There is no refund for early departures less than 7 nights. Special Program fees and Room Request fees are non-refundable. H3 Cash is non-transferable and non-refundable. For reservations longer than 7 nights, an early departure fee of $1000 per week will be applied to any additional full weeks that were previously booked.